Testimonials

Tailor-made cooling solutions on the Gold Coast

For cooling solutions that can be tailored to suit your specific requirements, call us on 07 5576 7877 .
If you have any comments you would like to share with our team, please email us at
reception@coolco.com.au
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    Here at Coolco Air Conditioning, a large proportion of our new business is generated by the recommendations of our many satisfied customers. We know that this is one of our most effective forms of advertising, and that is why we are always listening to the feedback we receive from our customers. Your total satisfaction with the cooling solutions and services that we provide is of paramount importance to our team.

    We don’t just listen to our customers - we take your ideas and recommendations on board, and see if we can use them to improve in any way. We are always updating our practices, and our team receives regular ongoing training in the latest products whenever they become available. 

    Testimonials

    Hi Mat you could say I am biased, but the way the boys went about the installation on Saturday was first class .So organised with materials and no damage to existing ceilings etc. We are extremely pleased with the end result. Would have no hesitation to recommend your company should you need any referees in the future. Please send your account in promptly. And if you want electronic transfer account details. Hope to catch up with you & Terry in near future.
    Kind Regards Nicky & Graeme


    Your technician Ross was great. He knew exactly what to do to fix my air-conditioning unit which is a lot less complicated than what the Daikin Direct repairer had suggested.

    Ross didn't have to take the machine down and didn't have to re-gas and was here for around an hour.

    Well done to him.  Great service from Coolco. I should have used you guys in the first place.


    Good afternoon, Daniel called, we thought he was wonderful, polite, one doesn't get that sort of service, like Gold Class service, when Ken said to Daniel, saying to him, how polite he is, he replied "My Mother would be really pleased to hear that," How nice, and he was very fastidious with the job, Mind u he loves working for COOLCO, and that pays dividends by his politeness and work ethic.

    Yes we were really please.

    Kindest regards Rose and Ken

    Do it all again in 2 years time. Hopefully!!!!

    I have been going to type this email to you for the past few weeks time gets away but I just wanted to thank you and your staff for doing such a wonderful job of installing our Air-conditioning to our home. From the time I ade contact with your company till the installation was completed I could not fault your professionalism. My friend who were here on the day said the guys were terrific and a pleasure to have them working around our home. We are very impressed with the way the unit has been installed and most of all it is pleasure coming home now to a beautiful cool house. Another thing we have noticed big time a couple of the rooms always smelt stuffy and I pent a few bucks a week buying smellies. With the Air-conditioning installed it has stopped the smells. I heard about your company by word of mouth and I will continue to do the same positive manner.

    Thank you again

    Coral and Steve

    My name is Glenn Harvey my wife & I had 2 Mitsubishi split system installed from your Company & we would like to say thank you for the level of customer service your team at Coolco is second to none. Greg & Candice installed the unit & explained every thing they were doing, while back the office Robyn & Kerri were very helpful. Barry who did the quote was right on the money with what air con's to purchase so thank you again you have a professional team & I will pass the word around next time someone needs a quote.

    Regards

    Glenn & Catherine

    The installation of my air-conditioner was completed yesterday by Greg. I write to convey my heartiest thanks to Greg for a very well done job. Greg had exercise due diligence, much pre-planning, sophistication and care in ensuring that the job is done most efficiently and effectively to deliver a perfect installation result for us.

    Thank you to your company for assigning such a professionally skilled tradesman to do our job.

    Regards,

    Michael

    Recently I contacted your company due to a fault with my Daikin ducted air conditioner and today it has been restored to working order again
    I would like to extend my appreciation for the exceptionall customer service I received from your service manager Barry. He was considerated, courteous and delivered very prompt action to any follow through required.
    In today business world where word of mouth and repeat business is paramount, I believe the professional attitude that Barry displayed will serve Coolco well.
    Also the technician named Ross was verry polite and a pleasure to have in the home.
    Thank you for a job well done.

    Regards

    Rosalie

    LIC NUMBERS

    ABN: 37 105 329 011    QBCC1051905     ARC AU01141       ELECT LIC37882

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